Recent Posts

East Texas Storms

6/27/2019 (Permalink)

Summer comes with many fun things BBQ’s, swimming at the beach, camping and spending time with family. Summer seasons can also come with wind, rain, and thunder/ lightning storms. When heavy rains come we risk floods, and high winds can wreak havoc on the power lines and trees around your home.

Here are a few help tips to keep your home safe during the summer months:

  • Have an emergency kit ready in your home including these items: flashlight, battery powered radio, extra batteries, canned and dry foods, water, can opener, first aid, fire extinguisher, blankets, extra clothes and shoes, flares or whistle to signal for help.
  • Cut down any dead or unwanted trees and branches around your home.
  • Know the safest structure of your home to go during a severe storm, make sure everyone in your household knows to meet here.
  • Avoid electrical equipment and telephones, instead use your battery powered TVs and radios.

If you happen to be caught outside during a thunder storm:

  • Never take shelter under a tree or tower, lighting tends to strike the tallest object in the area
  • Leave if you’re in an elevated area such as on a hill, mountain or peak
  • Get out and away from any body of water
  • Stay away from anything that conducts electricity including wires and fences.

If your home is affected by a summer storm don’t hesitate to call SERVPRO of Longview 24 hours a day, 7 days a week at 903-238-8100. We are here to help!

Commercial Restoration in Longview, Texas

6/27/2019 (Permalink)

When a business needs commercial fire or water damage restoration they should look for a company that provides 24 hour emergency services. SERVPRO of Longview is available 24 hours a day 365 days a year.

Once on site, SERVPRO of Longview will begin assessing the extent of the damage. This will allow our crews to come up with a plan of action moving forward. Often the extent of the damage might be more severe than it appears on the surface – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Longview will use top of the line equipment to accurately assess the damage.

If your company is in the position of needing commercial restoration, give us a call. We can board up your building to secure the premise, tarp the roof if there is damage, seal any leaks and prevent any further damage from occurring while we take care of the major issue.

Contents may need to be removed from the building and stored at our warehouse/ cleaned depending on the size of the loss. Once the items are removed we will be able to begin removing any standing water, etc.. and cleaning/drying the affected area.

Once everything is cleaned, dried out and/or removed, we will then involve our reconstruction department. They will be able to discuss repairs with the property owner and select items to replace what was removed and could not be salvaged. This could mean replacing individual items such as cabinets or flooring.

Ultimately, commercial restoration done by SERVPRO of Longview can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need emergency water or fire restoration services, or mold remediation, SERVPRO of Longview has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

A Power Outage

6/26/2019 (Permalink)

We’re more vulnerable to power outages this time of year because of new growth and leaves that are still on the trees, which can pull branches down. Ready, a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage.

Before

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternate charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.

During

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for you home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system.

After

  • Throw away any food that has been exposed to temperatures 40 degrees Fahrenheit (4 degrees Celsius) for 2 hours or more or that has an unusual odor, color, or texture. When in doubt, throw it out!
  • If food in the freezer is colder than 40 degree Fahrenheit and has ice crystals on it, you can refreeze it
  • Contact your doctor if you’re concerned about medications having spoiled.
  • Restock your emergency kit with fresh batteries, canned foods, and other supplies.

SERVPRO of Longview’s main priority this season is safety. For any water or fire damage needs, feel free to call us at 903-238-8100

What to expect when you call SERVPRO Longview

6/26/2019 (Permalink)

We Answer the Phone Ready to Help
Call SERVPRO of Longview Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information including your phone number and email address
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Is there standing water (if applicable)?
  • What year was the home or business built?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/7, 365 at 903-238-8100.

Kitchen leaks in your Longview home

6/25/2019 (Permalink)

Water is used every day in your Longview, Texas home, but it can be nerve-wracking when the water leaks. Any unwanted flooding may lead to ruined appliances, water damage, and mold. To prevent this from happening, learn about two common kitchen leaks and what you can do to fix them.

1. The Kitchen Sink

Plumbing fixtures don’t last forever. Sometimes the pipes get old or they malfunction. If you detect a puddle of water underneath the sink, act quickly. Remove all the items in the exposed cabinet and wipe up the water with a towel. Don’t forget to dry the underside of the sink. 

Once you have soaked up all the water, leave the cabinet doors open to dry. Leave a towel and test for an actual leak by turning on the faucet and running the garbage disposal. If the sink continues to leak, call a professional. 

2. The Dishwasher

Dishwashers can leak and lead to serious flooding. This is a problem most people want to avoid, especially because the water can seep into the floor and cause water damage problems below. To prevent any dishwasher mishaps, keep the kitchen sink unclogged. If kitchen repair is needed, it’s best to dry out the area and call a professional.

The Solution

There are a few common ways to discover water problems in the home. If you are concerned about kitchen leaks or water damage in your home, look out for the following signs:

  • Dripping water
  • Stained ceilings or floors
  • Swollen or wet walls
  • Mold

If you discover any these, contact a professional for help. Water damage should be taken care of quickly to avoid further problems.

Keep an eye out for leaks and potential issues that can lead to flooding. Kitchens, bathrooms, laundry rooms, and basements are often the most vulnerable to leaks. By being aware and acting quickly, you can prevent unwanted water in home appliances and surrounding areas.

How to Use a Fire Extinguisher

6/24/2019 (Permalink)

Fire Damage How to Use a Fire Extinguisher Knowing how to use a fire extinguisher can save lives.

3 Easy Steps to Follow When Using An Extinguisher 

Here are 3 easy steps you should follow when using an extinguisher to put out a fire in your home.

  1. Identify Your Evacuation Path - The last thing you want to do is focus so much on putting out the fire that you become trapped in the blaze. Take a moment to look around you and ensure you have a safe escape route to use as needed before pulling out the extinguisher.
  2. Follow Instructions on Extinguisher - Fortunately, most extinguishers come with easy-to-read instructions printed directly on them. Follow the instructions and make sure you discharge the extinguisher within the effective range listed on the container. 
  3. Back Away From the Fire - It’s possible for a kitchen fire to flare up again even after you’ve put parts of it out, so make sure you back away from extinguished flames instead of moving toward them. 


Once the fire is safely put out with a fire extinguisher, call your local fire damage restoration company in Longview, Texas. They can help repair and restore your home after fire damage has occurred. 

For more information, visit www.SERVPROlongview.com.

Steps to take after your toilet overflows in your Longview Home

6/24/2019 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

  • Stopped up toilet traps
  • Blocked drain pipes
  • Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup.

Why should you call SERVPRO of Longview?

6/21/2019 (Permalink)

Why SERVPRO Why should you call SERVPRO of Longview? Call the Professionals!

7 Reasons to call a SERVPRO® Franchise Professional:

24 Hour Emergency Response: SERVPRO® Franchise Professionals work to exceed customer expectations. We respond to emergency losses 24 hours a day, 7 days a week.

Communication: SERVPRO® Franchise Professionals keep you informed from start to finish.

Reduce Recovery Time: SERVPRO® Franchise Professionals help you minimize interruption. 

Lower Recovery Costs: The SERVPRO® System helps you save money.Home Emergency Kit:

SERVPRO® Franchise Professionals help you plan before disaster strikes.

Full Line of Services: SERVPRO® Franchise Professionals help to solve your cleanup needs.

A Leader in Storm Response: Help when you need it the most.

Call SERVPRO of Longview at 903-238-8100 today to get help with all your restoration needs. We specialize in water, fire, mold & bio-hazard cleanup.

SERVPRO of Longview is faster to any sized storm

6/20/2019 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

  • Recognized Industry Leader in Fire and Water Cleanup and Restoration
  • SERVPRO® Franchise Professionals Serving America Since 1967
  • Over 1,800 Locations Nationwide
  • IICRC* Approved School for 5 Cleaning and Restoration Categories:
    • Fire
    • Water
    • Carpet
    • Upholstery
    • ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

Smoke and Fire Damage can be Destructive to your Longview Business

6/19/2019 (Permalink)

Fire Damage Smoke and Fire Damage can be Destructive to your Longview Business Water Damage after a fire can be just as costly as the fire itself.

Fire and smoke damage is especially destructive. In many instances your Longview property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. 

EVERY YEAR, NFPA surveys a sample of public fire departments in the United States, stratified by the size of the community they protect, to project national estimates of the country’s fire problem. Based upon the data we received in response to our 2015 National Fire Experience Survey, we estimate that public fire departments in the U.S. responded to 1,345,500 fires last year, a highly significant increase of 3.7 percent from 2014.