Recent Posts

Monthly Home Maintenance Tips

6/2/2023 (Permalink)

SERVPRO employee with note book Candice is performing a monthly maintenance check for this campus.

Preventative maintenance can help avoid major and expensive repairs later on. General home maintenance is a must to keep your home in tip-top shape.

JANUARY: Clean the condenser coils beneath or behind your refrigerator so that it cools more efficiently.
FEBRUARY: Inspect the grout and caulk around sinks, bathtubs and damaged materials, and interior showers. Repair or replace any damaged areas.

MARCH: 6 mo. Reminder: Replace batteries and test smoke and carbon monoxide detectors.

APRIL: Clean all rain gutters and ensure the downspouts drain from the foundation.

MAY: Service your air-conditioning system before the weather gets hot.

JUNE: Clean the lint from the dryer vent where the air is vented outdoors.
JULY: Check GFCI devices and outlets using the test button. If they fail to trip, they should be replaced.
AUGUST: Check the roof for missing or damaged materials and interior ceilings and walls for signs of water leakage. Remember to check after storms and high winds.
SEPTEMBER: Service your heating system before the weather turns cool.
OCTOBER: Inspect and clean the fireplace and
flue before lighting your first fire.

NOVEMBER: Six mo. Reminder: Replace batteries and test smoke and
carbon monoxide detectors.

DECEMBER: Review your fire-escape plan. Check the pressure and expiration date on all fire extinguishers.

What to do after flood damage in Longview, Texas.

6/1/2023 (Permalink)

Flooded commercial building Recent heavy rains flooded this commercial building.

Cleaning up from a flood can seem like a daunting task. Preparing and planning for how you will deal with the damage is essential. Use the following guidelines to return your home to living standards immediately.

Remember, safety should always be the priority in such an event. Although your first impulse may be to start cleaning, you must protect yourself from hazards. The water may have contained sewage or other contaminants, and the structure may be unsafe. Keep in mind that buildings may not be habitable during the cleaning process.

For most insurance claims, take plenty of photos or videos before you start cleaning and keep records of all expenses.

The cleanup process can take weeks or sometimes even months to complete. A good suggestion is to hire a reputable company like your local SERVPRO.  

Call the pros for flood cleanup In Lufkin, Nacogdoches, Henderson, Center, Kilgore, Hallsville, Longview, or anywhere else in East Texas! SERVPRO of Lufkin/S.Nacogdoches County  936-559-0404 or SERVPRO of Longview 903-238-8100.

General Pet Summer Safety Tips

6/1/2023 (Permalink)

Dog laying on the ground Gypsy is in the shade, relaxing on the cool bricks.

Hot weather can make anyone uncomfortable, and your dog is no exception. Here are some safety concerns for responsible dog owners:

  • Never leave your dog unattended in direct sunlight or a closed vehicle. Heatstroke can occur and lead to brain damage or death. Signs of heatstroke are panting, drooling, rapid pulse, and fever. Immediately immerse the dog in cool water and seek emergency veterinary assistance.
  • Never leave your dog unattended in a hot, parked car. When it’s only 80 degrees outside, the inside of a car can heat up to more than 120 degrees in just minutes. Leaving the windows partially rolled down will not help. Your dog is susceptible to heat stroke and possible death in these conditions.
  • Always make sure your dog has access to fresh water.
  • All dogs should have proper identification at all times. The AKC suggests a collar with an ID tag, tattoo, or microchip.
  • Keep your dog on a leash outdoors to prevent accidents and injuries.
  • Avoid strenuous exercise with your dog on sweltering days and avoid physical activity when the sun’s heat is most intense.

Most importantly, love and snuggle with your dog/dogs and enjoy a fun, healthy summer!

Do you need 3D documentation after a fire or water loss?

6/1/2023 (Permalink)

SERVPRO employee with 3D equipment SERVPRO technician uses Docusketch 3D processing to document a fire loss project.

Do you need 3D documentation after a fire or water loss? Docusketch is just one of the platforms we utilize to correctly and accurately document the claim process. 

We can provide the customer, insurance company, or property manager with a complete 3D scan of the loss. This is helpful to document the entire project and to compare every detail during the process – from our first visit on-site to the completion of the restoration process.

Our customers and business partners enjoy the convenience of the virtual experience, especially when travel is not an option. This often saves time and energy from not making multiple trips to the job site to see if anything was missed. 

Your local SERVPRO of Lufkin/S. Nacogdoches County and SERVPRO of Longview can help manage your loss and make it "Like It Never Even Happened." 

Commercial Cleaning and Reconstruction Services

9/1/2022 (Permalink)

SERVPRO vehicles on the scene                     of a water loss SERVPRO of Longview can help your business with cleaning and reconstruction projects.

When most people hear “SERVPRO” they think of water and fire restoration but we actually provide many other services like commercial cleaning and duct cleaning!

While most offices do a pretty good job at keeping their office clean, the everyday wear and tear will gradually build up. When it gets too much for your regular janitor to handle, call in SERVPRO! We do a fantastic job at removing odors, deep cleaning of carpets, flooring and much more. Every member of our crew is trained specifically to be able to handle a commercial cleaning job of any size.

Our cleaning services include:

  • Air ducts and HVAC - Drapes and Blinds
  • Biohazard Cleanup - Odor Removal
  • Carpet and Upholstery -Sewage
  • Ceilings, Floors, and Walls - Trauma and Crime Scene
  • Vandalism

Building and Reconstruction Services

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Longview can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Longview can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Longview can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal
Mold Remediation Contractor License #: MRC-1443

Water Damage Repair and Restoration

8/22/2022 (Permalink)

flooded warehouse This warehouse suffered a major water loss over the long holiday weekend.

  • Throughout the past century, Longview homes and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task. SERVPRO of Longview's disaster recovery team has served the Longview area and stands ready — 24 hours a day, 7 days a week — for whatever happens. By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold and storms. SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore homes, retail shops, education institutions, healthcare facilities, food service operations and historic sites. SERVPRO of Longview redefines the unexpected to bring back comfort and productivity, and to preserve treasured and vital residences, municipal landmarks and businesses for generations to enjoy.

    Have Water or Flood Damage?
    Call Us Today – (903) 238-8100

Fire Damage Emergency Tips

8/22/2022 (Permalink)

room with fire damage SERVPRO was called to mitigate this dorm room from fire, smoke and water damage.

What you can do until help arrives

The steps you take immediately after a fire, especially within the first 24 hours, can determine whether or not you successfully restore your property and belongings. Your actions also have an impact on your health and safety, as there are many hazards to be aware of during the cleanup and restoration. The smoke and soot left behind after a fire can be extremely hazardous and even cost lives. In fact, smoke inhalation is the leading cause of death amongst fire victims. Soot inhalation can cause severe illness or death as well. Your first priority is to have a qualified fire damage restoration specialist come right away to assess the damage and ensure that the proper steps are taken as quickly as possible.

Have Smoke or Fire Damage? Call (903) 238-8100

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Commercial Building Services

8/22/2022 (Permalink)

SERVPRO employee with extractor SERVPRO was called out to extract hundreds of gallons of water during heavy rain storms after roof drains failed.

With over 40 vehicles in our local fleet, SERVPRO of Longview can be just about anywhere in East Texas in a quick hour! Getting to your loss sight quickly is just the beginning. Rest assured we will have the right equipment and trained staff to handle your loss no matter the size. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (903) 238-8100

Commercial Building Restoration Services

We are available 24 hours a day to get your Longview business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Cleaning Checklist

8/14/2022 (Permalink)

servpro vehicle with equipment SERVPRO has the right equipment and training for your commercial needs.

As a business you must run as efficiently as possible. This is important to make money and not be wasteful while doing it. To do that your work area must be clean at all times! Here are a few pointers on where to clean at your building. 

  • Dust all areas routinely 
  • Vacuum floors and other upholstery 
  • Clean out vents and change air filters
  • Spray glass surfaces with glass cleaner and wipe down
  • Disinfect door knobs and other commonly touched surfaces
  • Polish hardwood floors
  • Take out all trash!

If you do this, it will help your business run more smoothly. Organization is very important to any business. If you need any help with cleaning SERVPRO of Longview is just a phone call away at 903-238-8100

How Do Fire Sprinklers Work

8/13/2022 (Permalink)

burned walls with sprinkler Sprinkler Systems are among the most useful tools in your firefighting arsenal.

Sprinkler Systems are among the most useful tools in your firefighting arsenal. Today’s systems have been shown to reduce deaths and property loss by more than 65 percent.

For this reason, you certainly want fire sprinklers on your commercial property! But how do fire sprinklers work?

Step 1: Fire Sprinklers Detect Heat

Contrary to popular belief, fire sprinklers are not triggered by smoke. It’s an easy mistake to make since heat is carried upward with smoke from a fire. But if smoke was the trigger, simply burning your toast in the office kitchen could be enough to drench the kitchen with water from a fire sprinkler head.

Fire sprinklers work because high heat triggers the sprinkler system. When a blaze ignites, the air directly above it heats rapidly. This hot air rises and spreads along the ceiling. When the air is hot enough and reaches a sprinkler head, it triggers a chain reaction.

Most sprinkler heads feature a glass bulb filled with a glycerin-based liquid. This liquid expands when it comes in contact with air heated to between 135 and 165 degrees. When the liquid expands, it shatters its glass confines and the sprinkler head activates.

Step 2: Fire Sprinklers Douse The Fire

Each sprinkler head is attached to a pipe that connects to a reliable water source outside the building. When heat activates a sprinkler head, a valve opens, allowing pressurized water from the pipe system to flow out.

It’s important for water in a fire sprinkler system to be pressurized. This allows the water to spray outward in an arc to more thoroughly douse the fire and prevent it from reigniting.

Step 3: Fire Sprinklers Minimize Water Damage

In movies, sprinkler systems operate misleadingly, leading many people to believe a fallacy that all the sprinklers in a system are tied together and when one is triggered by heat, they all activate.

If this was the case, putting out a fire would simply be trading fire damage for water damage, and it’s not how fire sprinklers work.

Fortunately, sprinkler heads function individually. Most of the time, fires can be completely extinguished after just one or two sprinklers activate. This allows water damage to be confined to the small area where the fire started. Plus, since fire sprinklers douse fires with about six times less water than a fire hose, their quick action is less damaging to your property than a visit from the fire department.

It is best to have your sprinkler system on regularly scheduled maintenance and keep their contact information available for your entire staff in case of emergencies.