Recent Posts

Differences in COVID-19 Cleanings

4/1/2020 (Permalink)

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Longview understands the immediate need for all stages, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using.

What To Know About Content Cleaning After a Fire

4/1/2020 (Permalink)

After a fire in your Lufkin home, the cleaning of your personal items may be something you’re worried about. In addition to needing to know what items are salvageable, it’s also important to know which cleaning method should be used. There are many options from dry-cleaning to a full wash. Here’s what you may want to know.

1. Many Items Can Be Salvaged

One of the most comforting things to know is that many more items than you might initially believe can be salvaged. This includes paper documentation and electronics. If you need help identifying what items can be recovered, you may wish to consult with a restoration professional. Items can be cleaned and then moved to content storage until repairs can be completed.

2. Cleaning Methods May Vary By Item Type

It’s also important to remember that content cleaning includes a variety of methods designed to clean different types of items. Some solutions include dry-cleaning for delicate fabrics, washing detergents for items that can be submerged, and wipe on solutions for large scale metal or wood items. An ozone machine can be used to restore air quality, while paper documents and electronics may require special care.

3. Your Restoration Company Can Help

Knowing which items are salvageable, what cleaning method to use for each one may seem overwhelming at first. Fortunately, a local fire damage restoration service can help. These professionals know how to identify the different types of damage that may befall your home's contents during a fire. They will also know which cleaning solution is best for each item type.
Many of your items may be able to be saved even if they seem to be badly damaged. Consult with a restoration professional to determine what can be done, and what the appropriate cleaning solution may be for each item. Remember, different cleaning options, such as dry-cleaning, may be needed for different items.

What To Know About Content Cleaning After a Fire

4/1/2020 (Permalink)

After a fire in your Longview home, the cleaning of your personal items may be something you’re worried about. In addition to needing to know what items are salvageable, it’s also important to know which cleaning method should be used. There are many options from dry-cleaning to a full wash. Here’s what you may want to know.

1. Many Items Can Be Salvaged

One of the most comforting things to know is that many more items than you might initially believe can be salvaged. This includes paper documentation and electronics. If you need help identifying what items can be recovered, you may wish to consult with a restoration professional. Items can be cleaned and then moved to content storage until repairs can be completed.

2. Cleaning Methods May Vary By Item Type

It’s also important to remember that content cleaning includes a variety of methods designed to clean different types of items. Some solutions include dry-cleaning for delicate fabrics, washing detergents for items that can be submerged, and wipe on solutions for large scale metal or wood items. An ozone machine can be used to restore air quality, while paper documents and electronics may require special care.

3. Your Restoration Company Can Help

Knowing which items are salvageable, what cleaning method to use for each one may seem overwhelming at first. Fortunately, a local fire damage restoration service can help. These professionals know how to identify the different types of damage that may befall your home's contents during a fire. They will also know which cleaning solution is best for each item type.
Many of your items may be able to be saved even if they seem to be badly damaged. Consult with a restoration professional to determine what can be done, and what the appropriate cleaning solution may be for each item. Remember, different cleaning options, such as dry-cleaning, may be needed for different items.

We Are Cleaning Experts: COVID-19 and SERVPRO

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Longview at (903) 283-8100.

Conditions In Longview, Texas Might Be Right For Mold

3/10/2020 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Longview to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 903-238-8100

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Longview for mold remediation services.

SERVPRO of Longview is faster to any sized storm

3/10/2020 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

  • Recognized Industry Leader in Fire and Water Cleanup and Restoration
  • SERVPRO® Franchise Professionals Serving America Since 1967
  • Over 1,800 Locations Nationwide
  • IICRC* Approved School for 5 Cleaning and Restoration Categories:
    • Fire
    • Water
    • Carpet
    • Upholstery
    • ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/5/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Longview Residents: Follow These Mold Safety Tips If You Suspect Mold

3/5/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Longview for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Longview specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 903-238-8100

A Flooded Basement is no Match for SERVPRO of Longview

3/2/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Faster to your Longview Water Damage

3/2/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.