Recent Water Damage Posts

Does Your Longview Property Have Secondary Water Damage?

8/19/2021 (Permalink)

Secondary water damage inside home Have Water or Flood Damage? Call Us Today – (903) 238-8100

Any time you have water damage in your Longview home, there’s a strong chance that secondary damage could also pose a risk. From what this damage is to types of damage, including black mold, here are a few things you should know.

1. What It Is

A secondary type of damage is any damage that occurs as a result of damage related to the initial problem. For example, if a pipe breaks the carpet could get soaked. This is a primary damage. However if the soaked carpet is not dried and the sub-floor warps, the damage to the sub-floor would be considered secondary. Secondary damage usually occurs if the initial damage is extremely severe, incorrectly cleaned up, or damage that is not cleaned up in a timely manner.

2. Types of Damage

There are a few types of damage that often fall into the secondary category. These include warped wood, cracking in sheet-rock or plaster, peeling vinyl, cracked tile, water stains, black mold, and high humidity problems as excess water evaporates. If the water damage has created a weakness in the exterior of the home, such as the roof, you may also experience problems from high winds or additional weather.

3. What To Do

If your home has suffered any type of water damage it’s best to contact a water damage restoration service for help with cleanup and repairs. The professionals at SERVPRO of Longview act quickly, are trained in the proper cleanup procedures, and have the tools necessary to safely do the job. Correctly handling the situation can help you prevent additional secondary damages.

It’s important to remember that Secondary damage happens as a result of water damage. It can include things such as warped flooring or black mold. If you have water damage it’s important to call a restoration service, and make repairs as quickly as possible. Doing so can help you mitigate additional damages to your home.

How SERVPRO of Longview Can Use FLIR Cameras to Help You

8/16/2021 (Permalink)

SERVPRO employee using FLIR Camera Need Emergency Service? Call Us 24/7 – (903) 238-8100

Throughout the past century, Longview home and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. One of the best tools our SERVPRO of Longview team uses to assess water damage situations is the FLIR Camera.

  • How Does a FLIR (Infrared) Camera Work?

All objects emit infrared energy, known as a heat signature. An infrared camera (also known as a thermal imager) detects and measures the infrared energy of objects. The camera converts that infrared data into an electronic image that shows the apparent surface temperature of the object being measured.

An infrared camera contains an optical system that focuses infrared energy onto a special detector chip (sensor array) that contains thousands of detector pixels arranged in a grid.

Each pixel in the sensor array reacts to the infrared energy focused on it and produces an electronic signal. The camera processor takes the signal from each pixel and applies a mathematical calculation to it to create a color map of the apparent temperature of the object. Each temperature value is assigned a different color. The resulting matrix of colors is sent to memory and to the camera’s display as a temperature picture (thermal image) of that object.

Many infrared cameras also include a visible light camera that automatically captures a standard digital image with each pull of the trigger. By blending these images it is easier to correlate problem areas in your infrared image with the actual equipment or area you are inspecting.

Info from: https://www.fluke.com/en-us/learn/blog/thermal-imaging/how-infrared-cameras-work

  • How Does SERVPRO of Longview Use FLIR Imaging?

After a water damage incident, it can be difficult to see just how much area the water has affected with the naked eye. However, with a FLIR camera we can track moisture efficiently. Using the FLIR to detect subtle temperature differences, we then use a moisture meter and locate exactly where the damage is. These handheld tools are an incredible addition to keep the remediation process fast and efficient.  

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Why You Should Not Handle Water Damage On Your Own

7/14/2021 (Permalink)

SERVPRO Employees working on wrapping furniture to move SERVPRO of Longview has the expertise, training, and experience to handle any size disaster.

When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess themselves. Beginning the restoration process as soon as possible is important but starting before you know exactly what you are doing, could actually make things worse. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of Longview has the expertise, training, and experience to handle any size disaster. Here are a few common mistakes that have can detrimental consequences, be sure to use this list as a guide on what to avoid.

- Not Having the Job Done Right the First Time

Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long and following the proper procedures can seem tedious, nonetheless they are very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage becomes exponential.

- Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference in the end and can inflict more damage. It is better to have the job done right initially, but it will not happen overnight.

- Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. Water can seep into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate.

- Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought.

Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Longview.

(903) 238-8100

Could Your Bathroom Cause Your Longview Home Water Damage?

7/8/2021 (Permalink)

SERVPRO employee checking for moisture in indoor wall To get your water damage handled quickly and professionally, contact us at:(903) 238-8100

Many instances of the flooding and other water damage experienced in Longview homes start in the bathroom. Bathrooms are a common source of water damage, which can be created by overflowing toilets, overflowing sinks, under sink pipe bursts, overflowing bathtubs or water pipe leaks underneath the flooring. SERVPRO of Longview has water restoration specialists to help recover from the water damage caused by any issue in your bathroom.

Finding the source of water damage

While an overflowing toilet or bathtub is never a simple fix, homeowners are usually immediately aware when the damage happens, unless they aren’t home at the time of the flood! Unfortunately, there are leaks that can happen behind the walls of bathrooms that can go on for days, weeks or even months without being suspected until the damage is significant, including the presence of mold. That’s why water damage in bathrooms can cause considerable damage. Even the more obvious issues can go undetected if the homeowner is out of town for any significant amount of time. Other times, an exceptionally high water bill is the only thing that alerts a homeowner something is amiss. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What to do after your bathroom floods

While you’re waiting for SERVPRO to arrive, here are a few water damage tips:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Remove wet area rugs
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry area

What happens when water damage specialists arrive

When the SERVPRO water damage team arrives, they get to work to immediately assess the damage. They’ll inspect the damage and make an assessment in order to rectify the situation. Next, they’ll use their expertise with advanced equipment to extract the water using pumps and vacuum units to rapidly remove water from your bathroom and surrounding impacted areas, which helps prevent further water damage and mold growth. Then comes drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water as well as sanitizing treatments to remove odors and deodorize your property. Finally, there’s restoration, restoring your home to its pre-damage condition which might include minor repairs like replacing drywall, tile floor repair, painting, or installing new baseboards in your bathroom. More significant repairs may include tarping, boarding up, packing, and moving, or other repairs. SERVPRO of Longview can simplify the restoration process by handling the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality.

Bathrooms are a common area when it comes to water damage and flooding but choosing the best water damage restoration company can make the recovery process easier. To get your water damage handled quickly and professionally, contact us at:

(903) 238-8100 

How to Keep Your A/C Cool This Summer in Longview

7/2/2021 (Permalink)

Mold damage on walls and on air vent SERVPRO of Longview is always here to help remediate any water, fire or mold damages that wreak havoc on your home. Please call us at (903) 238-8100

All of us here at SERVPRO of Longview hope you are enjoying the summer break, even with the blistering heat. As we are reaching record highs this season, your AC maybe taking a toll and packing heat from the outside air. AC leaks are quite common and can actually freeze the refrigerant coils due to extreme heat.

Here a few tips to help you enjoy a cool summer this year in Longview:

  • Turn the AC unit off immediately if you spot frozen evaporator coil until the problem is successfully corrected.
  • Replace your Air filter every 30 to 90 days
  • Do not Cover any air vents or registers
  • For systems that drain by gravity, be sure the condensate is flowing freely to the outside; the drain line (especially the elbow) may be plugged with mold and slime.
  • For systems that use a condensate pump, if the pump has failed, that could lead to water backing up in the system and overflowing the pan.
  • That the large pan below the cold coil (called the condensate pan) is not rotted and full of holes, and leaking water into the house. Note, that in most cases, replacing the pan below the coil is usually not something a homeowner can tackle. A leaking pan is almost always better repaired by a licensed air conditioning heating ventilation contractor (HVAC).
  • Clean the elbowed plug that leads to the condensate pan. You may need to cut and replace the plastic elbow, depending on whether it has slime/mold or not.
  • Use a shop vacuum to the end of the condensate drain, if any, and run the vacuum for a few seconds to pull any dried or wet contents out of the line. You need to remove the shop vacuum’s paper air filter to do this.
  • For metal Condensate pans, use bleach and water solution to routinely clear you drain line and prevent it from creating mildew.
    • Plastic/copper drains can be corroded and damaged. It may easier to use chlorine tablets instead.

For more information, go to https://www.popularmechanics.com/home/how-to/a7782/quick-fixes-for-leaky-ac-systems-8925561/

And if all else fails, SERVPRO of Longview is always here to help remediate any water, fire or mold damages that wreak havoc on your home. Please call us at (903) 238-8100

SERVPRO of Longview is Faster to Your Water Damage Disaster

7/2/2021 (Permalink)

SERVPRO employees walking through water damaged room Don’t let water damage ruin your summer and call the Pros at SERVPRO of Longview at: (903) 238-8100

In the summertime, basically everyone loves water. A nice cold glass of water or a dip in the pool are some of the best ways to cool down. One place absolutely no one likes to have water though, is in the middle of your living room, soaked into your carpet, and soaked into your furniture.

Sadly, it’s a pretty common problem, whether it be a summer storm, a burst pipe, or an overflowing sink. Water damage is fast and acting fast can determine how much of your property can be restored. That’s why SERVPRO of Longview put so much effort into our fast response times.

Throughout the past century, Longview homes and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task. SERVPRO of Longview's disaster recovery team has served the Longview area and stands ready — 24 hours a day, 7 days a week — for whatever happens. By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold and storms

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Don’t let water damage ruin your summer and call the Pros at SERVPRO of Longview at:

(903) 238-8100

What Causes Water Stains on Your Ceiling in Longview Home?

7/2/2021 (Permalink)

SERVPRO Logo in front of ceiling with water stains and mold damage Call us, SERVPRO of Longview, to have water stains in your home or office checked out.

Stains on your ceiling aren’t something to ignore. Instead, they are indicators of an urgent matter!

If you see water stain(s) on your ceiling, you should request help promptly.

Water stains can mean:

  • Leaky pipe(s)
  • Old caulking
  • Problem with roof
  • Poor insulation

Whatever is above your ceiling is typically the source of the moisture issue. Is your property’s roof or  bathroom above the water stain? That may just be the source of the problem. However, if you cannot determine a water source above the stain, you may have a leaky pipe.

Water seepage from old caulking or piping in disrepair are other common sources of water stains. It’s very important that damaged or old pipes are replaced to avoid leaking or “sweating.”

After a snowstorm or even a rain downpour, water stains can show up on your ceiling. For instance, rain can leak through from the gutter. Therefore, you have a roofing issue upon your property.

Sometimes, a professional may need to remove a portion of the ceiling, and possibly the wall, to completely restore and fix the affected area for good.

Remember, time is everything for stains and water damage. Applying a quick coat of paint over the stain can make a temporarily, cosmetic difference, but often time, the stain will bleed right through the new paint and there can still be mold damage.

Instead, call a professional to ensure the source of the water is correctly identified and handled properly. Ignoring the issue can lead to expensive repairs!

Call us, SERVPRO of Longview, to have water stains in your home or office checked out. We are the area’s water damage experts and are always “Faster To Any Size Disaster.” Large or small, we will restore your water-damaged property and make it “Like it never even happened.”

Call us with any needs or questions at:

(903) 238-8100

How Quickly Can Water Damage You Longview Home?

7/2/2021 (Permalink)

Water damaged interior wall A fast response lessens the damage, limits further damage, and reduces cost. Give us a call today at (936) 559-0404

When it comes to water damage, a fast response is crucial.

What happens in a typical water damage situation (burst pipe, sewage backup, aquarium breakage, roof/foundation leak, etc.)?

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

1 - 24 Hours:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Seeing just how fast water damage can be, it’s evident that a fast reaction time is needed. That’s why our SERVPRO of Lufkin/S.Nacogdoches team is dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Give us a call today at (936) 559-0404

1-4-8 Service Response

5/10/2021 (Permalink)

SERVPRO vehicle in front of home SERVPRO is faster to any size disaster

SERVPRO has a 1-4-8 Service Response Guideline:

1- Within one hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service.

4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).

8- Within eight business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person.

Many losses can be dramatically reduced both in size and cost of the claim with a fast and effective response. Your local SERVPRO of Lufkin/S. Nacogdoches and SERVPRO of Longview are trusted by insurance companies across the nation to provide fast and reliable service.

Our bright green service vehicles can be seen all through East Texas at all hours of the day and night. We are available for emergency services 24/7/365 serving 20 counties and then some here in deep East Texas.

If you ever need us you can reach us at 936-559-0404 Nacogdoches, 936-637-0404 and in Longview at 903-238-8100.

Eww, what is that smell?

5/1/2021 (Permalink)

sewage on restaurant floor What is that smell?

Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building.

The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

Occasionally, the city sewer or municipal drainage system overflows and sends waste water back through the sewage pipe and into your home. An overflow can occur for a number of different reasons, including cracks in the pipe, a surcharge caused by large snowmelt or heavy rains, or a blockage caused by tree roots or plumbing system deterioration, and more.

However, it can also be caused by a blockage in your home’s or business own plumbing system due to a failed sump pump, hair clogs, grease clogs, or any other physical obstruction in the pipes.

If you experience call SERVPRO and we can help 24/7/365.  

Old Appliances and water Damage

8/20/2020 (Permalink)

A washing machine that is leaking into a large room. When did you last check the health of your washer?

The East Texas Area is surrounded by different bodies of water and heavy rains can cause huge issues for your home. But, sometimes, the worst water loss issues in your home come from inside. An old or aging dishwasher or washing machine can cause massive damage in a short amount of time, leaving your home in a damp state.

Like all things, appliances have a finite lifespan. As frustrating as it is to have to replace one, for majority of their use, they function as a convince on our lives. So just as you might see a doctor once or twice a year for a routine visit, so should you have your appliances regularly service. Regular service and maintenance can prevent threats to your home, but even still hoses become disconnected, and seals wear out inside of the appliance itself. When these situations occur, high volumes of water could end up in the affected areas and require you to seek…..

From the moment that our experienced SERVPRO of Longview professionals get the call, we respond quickly. We understand that the longer water soaks into construction materials, the more irreparable damage that occurs. Once we arrive, we assure that water to the appliance has gotten stopped and assess the full scope of the damage that our team faces in a thorough inspection.

Extraction begins shortly after that with the use of various sump pumps and wet-vacs. Larger pools of water damage could require the use of truck-mounted pumps from our SERVPRO fleet. Once the water has gotten removed from the floors, we set out to thoroughly dry the area, clean it, and deodorize.

Flood Water Damage and Safety

8/17/2020 (Permalink)

Flood water damage to the interior of a person's home. Never underestimate the power of water.

As Summer rolls along in East Texas and storm season continues, your Longview property could become victim to a flood. In the case of a flood or water damage event to your property, you need to call SERVPRO of Longview to start restoration work as soon as possible. The quicker we get out to your property the higher the chance that we will be able to restore and save more elements of the damage.

Of course, when things go wrong safety needs to be everyone’s top concern and our highly trained restoration technicians are no different. 

If electrical sockets were submerged, they need to be replaced. Even if they were only submerged for a short time this will need to be done. If the electrical sockets have stayed submerged it is unsafe to get into the water even if your power is out. It is generally recommended not to go into the water until the electrical meter has been removed from its socket. This ensures that the home is disconnected from the grid. 

Another safety issue with storm floods is the presence of various contaminants. Bacteria, viruses, mold, even feces can hitch a free ride onto the water coming into your home. That level of soil is why it is designated as category 2 water by our industry. Between our process of extraction and the application of an EPA registered disinfectant our technicians minimize the risk of pathogens during the restoration process. Since the air movers we set can aerosolize any remaining contaminants when there are particular health concerns, or a customer requests it we also can place a HEPA grade air filtration device to further protect our customers. 

If you experience any storm flooding or are concerned about it, give us a call today at (903) 283-8100 and we would be happy to help.

What is Water Mitigation?

7/17/2020 (Permalink)

Question: What is Water Mitigation?


Answer: Water mitigation is the act of preventing water from causing further damage to your property and provides moisture removal and control.

Let us talk about water damage statistics really quick. 

"When you consider the statistics, it becomes clear just how common and devastating a problem water damage can be. According to industry estimates, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime."

Luckily basements are not too common here in Longview but it does not take a basement to house water pipes and an estimated 250 gallons a day could leak from one 1/8 inch crack if left untreated.

Water Damage is serious business, call SERVPRO to help if you have water mitigation needs today!

SERVPRO of Longview and the aftermath of a Storm

7/15/2020 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm in Longview, Texas. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

The Know How Behind the Clean

7/10/2020 (Permalink)

SERVPRO technician with equipment SERVPRO technicians monitor the restoration process throughout the entire duration.

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Longview’s professional team is trained in the science if drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Longview professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “Speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Longview has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Longview also uses state-of-the-art monitoring equipment, and proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Longview has the training and equipment to help make it “Like it never even happened.”

A water main break and your home

7/7/2020 (Permalink)

A broken water pipe that is leaking water. Pipe breaks and leaks happen very often.

Significant water incidents which require extraction services and restoration in your Longview home can happen with little warning. While many might attribute this kind of situation to flooding or some other natural disaster, the truth is, something as simple as a water break on the main line running near your property could leave you with much water to contend with in your home. Many homeowners do not think about the water line intended to distribute potable water throughout the community. This buried line is just a connection between a water treatment facility and your residence, though when there is a break on this line, it could cause significant issues with homes near the issue. There are a few paths that lead to a need for water removal after a line rupture on the main water line servicing your street.

The first of these considerations is backflow incidents. While many meters offer a last-minute failsafe to prevent an influx in back pressure to your service lines, these designs are not always able to withstand significant force. With back pressure strong enough, water can get forced through your service lines at a pressure your indoor plumbing cannot contain. At a breach, you need SERVPRO water restoration specialists to help you clean up the mess quickly.
Another possibility is a flood-like incident from water pouring (or shooting) out of the ground and
running into your property. This sudden rush of high volumes of water can quickly overcome
vulnerabilities in your home's exterior and allow water to flow into lower levels unabated. This
problem persists until the municipality can reach the appropriate isolation valves to stop the supply
of water to the damaged section of the main line. Our SERVPRO technicians can respond quickly in
these situations to help mitigate the damages your residence might experience.

As you can see, your home can experience significant water loss situations with no warning. Having the right professional assistance to help you clean up the mess and restore the damage once the water line gets repaired can save you time and irreparable disaster to structural components and contents of your home. WE ARE HERE FOR YOU WHENEVER YOU NEED US! CALL SERVPRO of Longview at 903-283-8100.

Faster to your Water Damage Event

7/2/2020 (Permalink)

SERVPRO technician SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/2/2020 (Permalink)

SERVPRO technicians in front of vehicle SERVPRO technicians a certified IICRC

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

After Your Toilet Overflows

6/3/2020 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

  • Stopped up toilet traps
  • Blocked drain pipes
  • Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup.

What to do with a Kitchen Leak in Longview, TX

6/3/2020 (Permalink)

Water is used every day in your Longview, Texas home, but it can be nerve-wracking when the water leaks. Any unwanted flooding may lead to ruined appliances, water damage, and mold. To prevent this from happening, learn about two common kitchen leaks and what you can do to fix them.

1. The Kitchen Sink

Plumbing fixtures don’t last forever. Sometimes the pipes get old or they malfunction. If you detect a puddle of water underneath the sink, act quickly. Remove all the items in the exposed cabinet and wipe up the water with a towel. Don’t forget to dry the underside of the sink. 

Once you have soaked up all the water, leave the cabinet doors open to dry. Leave a towel and test for an actual leak by turning on the faucet and running the garbage disposal. If the sink continues to leak, call a professional. 

2. The Dishwasher

Dishwashers can leak and lead to serious flooding. This is a problem most people want to avoid, especially because the water can seep into the floor and cause water damage problems below. To prevent any dishwasher mishaps, keep the kitchen sink unclogged. If kitchen repair is needed, it’s best to dry out the area and call a professional.

The Solution

There are a few common ways to discover water problems in the home. If you are concerned about kitchen leaks or water damage in your home, look out for the following signs:

  • Dripping water
  • Stained ceilings or floors
  • Swollen or wet walls
  • Mold

If you discover any these, contact a professional for help. Water damage should be taken care of quickly to avoid further problems.

Keep an eye out for leaks and potential issues that can lead to flooding. Kitchens, bathrooms, laundry rooms, and basements are often the most vulnerable to leaks. By being aware and acting quickly, you can prevent unwanted water in home appliances and surrounding areas.

Water Damage Tips for Longview, TX

5/1/2020 (Permalink)

  • Shut off the water source, if possible or contact a qualified professional to stop the water source.
  • Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting
  • Place aluminum foil or word blocks between furniture legs and wet carpeting
  • Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Do not use your household vacuum to remove water! This could cause electrical shock and cause damage to the vacuum.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter the room where ceilings are sagging from retained water.

Have questions regarding water damage? Contact the SERVPRO of Longview today!

24 Hours After a Water Damage Event

5/1/2020 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, SERVPRO of Longview will be on site to help ensure a water damage is handled by completing the following steps.

Inspection

SERVPRO professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

Our SERVPRO professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, one of our SERVPRO professionals will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

The SERVPRO of Longview can repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/5/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

A Flooded Basement is no Match for SERVPRO of Longview

3/2/2020 (Permalink)

flooded basement with water This basement was flooded with over 6ft of water.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Faster to your Longview Water Damage

3/2/2020 (Permalink)

SERVPRO vehicles Our local SERVPRO is available for emergency services 24/7/365

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What exactly is Water Mitigation?

10/7/2019 (Permalink)

Question: What is Water Mitigation?


Answer: Water mitigation is the act of preventing water from causing further damage to your property and provides moisture removal and control.

Let us talk about water damage statistics really quick. 

"When you consider the statistics, it becomes clear just how common and devastating a problem water damage can be. According to industry estimates, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime."

Luckily basements are not too common here on the Grand Strand but it does not take a basement to house water pipes and an estimated 250 gallons a day could leak from one 1/8 inch crack if left untreated.

Water Damage is serious business, call SERVPRO to help if you have water mitigation needs today!

Flooding And Water Removal In Home After Water Main Break

8/14/2019 (Permalink)

Pipe breaks and leaks happen very often.

Significant water incidents which require extraction services and restoration in your Longview home can happen with little warning. While many might attribute this kind of situation to flooding or some other natural disaster, the truth is, something as simple as a water break on the main line running near your property could leave you with much water to contend with in your home. Many homeowners do not think about the water line intended to distribute potable water throughout the community. This buried line is just a connection between a water treatment facility and your residence, though when there is a break on this line, it could cause significant issues with homes near the issue. There are a few paths that lead to a need for water removal after a line rupture on the main water line servicing your street.

The first of these considerations is backflow incidents. While many meters offer a last-minute failsafe to prevent an influx in back pressure to your service lines, these designs are not always able to withstand significant force. With back pressure strong enough, water can get forced through your service lines at a pressure your indoor plumbing cannot contain. At a breach, you need SERVPRO water restoration specialists to help you clean up the mess quickly.
Another possibility is a flood-like incident from water pouring (or shooting) out of the ground and
running into your property. This sudden rush of high volumes of water can quickly overcome
vulnerabilities in your home's exterior and allow water to flow into lower levels unabated. This
problem persists until the municipality can reach the appropriate isolation valves to stop the supply
of water to the damaged section of the main line. Our SERVPRO technicians can respond quickly in
these situations to help mitigate the damages your residence might experience.

As you can see, your home can experience significant water loss situations with no warning. Having the right professional assistance to help you clean up the mess and restore the damage once the water line gets repaired can save you time and irreparable disaster to structural components and contents of your home. WE ARE HERE FOR YOU WHENEVER YOU NEED US! CALL SERVPRO of Longview at 903-283-8100.

SERVPRO of Longview 24 Hour Emergency Water Damage Service

8/4/2019 (Permalink)

SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas.

SERVPRO of Longview is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (903)238-8100

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Kitchen leaks in your Longview home

6/25/2019 (Permalink)

Water is used every day in your Longview, Texas home, but it can be nerve-wracking when the water leaks. Any unwanted flooding may lead to ruined appliances, water damage, and mold. To prevent this from happening, learn about two common kitchen leaks and what you can do to fix them.

1. The Kitchen Sink

Plumbing fixtures don’t last forever. Sometimes the pipes get old or they malfunction. If you detect a puddle of water underneath the sink, act quickly. Remove all the items in the exposed cabinet and wipe up the water with a towel. Don’t forget to dry the underside of the sink. 

Once you have soaked up all the water, leave the cabinet doors open to dry. Leave a towel and test for an actual leak by turning on the faucet and running the garbage disposal. If the sink continues to leak, call a professional. 

2. The Dishwasher

Dishwashers can leak and lead to serious flooding. This is a problem most people want to avoid, especially because the water can seep into the floor and cause water damage problems below. To prevent any dishwasher mishaps, keep the kitchen sink unclogged. If kitchen repair is needed, it’s best to dry out the area and call a professional.

The Solution

There are a few common ways to discover water problems in the home. If you are concerned about kitchen leaks or water damage in your home, look out for the following signs:

  • Dripping water
  • Stained ceilings or floors
  • Swollen or wet walls
  • Mold

If you discover any these, contact a professional for help. Water damage should be taken care of quickly to avoid further problems.

Keep an eye out for leaks and potential issues that can lead to flooding. Kitchens, bathrooms, laundry rooms, and basements are often the most vulnerable to leaks. By being aware and acting quickly, you can prevent unwanted water in home appliances and surrounding areas.

Steps to take after your toilet overflows in your Longview Home

6/24/2019 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

  • Stopped up toilet traps
  • Blocked drain pipes
  • Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/27/2019 (Permalink)

water in basement This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Faster to your Longview Water Damage Event

2/8/2019 (Permalink)

SERVPRO employee and home owner SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.