Recent Water Damage Posts

What exactly is Water Mitigation?

10/7/2019 (Permalink)

Question: What is Water Mitigation?


Answer: Water mitigation is the act of preventing water from causing further damage to your property and provides moisture removal and control.

Let us talk about water damage statistics really quick. 

"When you consider the statistics, it becomes clear just how common and devastating a problem water damage can be. According to industry estimates, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime."

Luckily basements are not too common here on the Grand Strand but it does not take a basement to house water pipes and an estimated 250 gallons a day could leak from one 1/8 inch crack if left untreated.

Water Damage is serious business, call SERVPRO to help if you have water mitigation needs today!

Flooding And Water Removal In Home After Water Main Break

8/14/2019 (Permalink)

Pipe breaks and leaks happen very often.

Significant water incidents which require extraction services and restoration in your Longview home can happen with little warning. While many might attribute this kind of situation to flooding or some other natural disaster, the truth is, something as simple as a water break on the main line running near your property could leave you with much water to contend with in your home. Many homeowners do not think about the water line intended to distribute potable water throughout the community. This buried line is just a connection between a water treatment facility and your residence, though when there is a break on this line, it could cause significant issues with homes near the issue. There are a few paths that lead to a need for water removal after a line rupture on the main water line servicing your street.

The first of these considerations is backflow incidents. While many meters offer a last-minute failsafe to prevent an influx in back pressure to your service lines, these designs are not always able to withstand significant force. With back pressure strong enough, water can get forced through your service lines at a pressure your indoor plumbing cannot contain. At a breach, you need SERVPRO water restoration specialists to help you clean up the mess quickly.
Another possibility is a flood-like incident from water pouring (or shooting) out of the ground and
running into your property. This sudden rush of high volumes of water can quickly overcome
vulnerabilities in your home's exterior and allow water to flow into lower levels unabated. This
problem persists until the municipality can reach the appropriate isolation valves to stop the supply
of water to the damaged section of the main line. Our SERVPRO technicians can respond quickly in
these situations to help mitigate the damages your residence might experience.

As you can see, your home can experience significant water loss situations with no warning. Having the right professional assistance to help you clean up the mess and restore the damage once the water line gets repaired can save you time and irreparable disaster to structural components and contents of your home. WE ARE HERE FOR YOU WHENEVER YOU NEED US! CALL SERVPRO of Longview at 903-283-8100.

SERVPRO of Longview 24 Hour Emergency Water Damage Service

8/4/2019 (Permalink)

SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas.

SERVPRO of Longview is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (903)238-8100

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Kitchen leaks in your Longview home

6/25/2019 (Permalink)

Water is used every day in your Longview, Texas home, but it can be nerve-wracking when the water leaks. Any unwanted flooding may lead to ruined appliances, water damage, and mold. To prevent this from happening, learn about two common kitchen leaks and what you can do to fix them.

1. The Kitchen Sink

Plumbing fixtures don’t last forever. Sometimes the pipes get old or they malfunction. If you detect a puddle of water underneath the sink, act quickly. Remove all the items in the exposed cabinet and wipe up the water with a towel. Don’t forget to dry the underside of the sink. 

Once you have soaked up all the water, leave the cabinet doors open to dry. Leave a towel and test for an actual leak by turning on the faucet and running the garbage disposal. If the sink continues to leak, call a professional. 

2. The Dishwasher

Dishwashers can leak and lead to serious flooding. This is a problem most people want to avoid, especially because the water can seep into the floor and cause water damage problems below. To prevent any dishwasher mishaps, keep the kitchen sink unclogged. If kitchen repair is needed, it’s best to dry out the area and call a professional.

The Solution

There are a few common ways to discover water problems in the home. If you are concerned about kitchen leaks or water damage in your home, look out for the following signs:

  • Dripping water
  • Stained ceilings or floors
  • Swollen or wet walls
  • Mold

If you discover any these, contact a professional for help. Water damage should be taken care of quickly to avoid further problems.

Keep an eye out for leaks and potential issues that can lead to flooding. Kitchens, bathrooms, laundry rooms, and basements are often the most vulnerable to leaks. By being aware and acting quickly, you can prevent unwanted water in home appliances and surrounding areas.

Steps to take after your toilet overflows in your Longview Home

6/24/2019 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

  • Stopped up toilet traps
  • Blocked drain pipes
  • Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/27/2019 (Permalink)

This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Faster to your Longview Water Damage Event

2/8/2019 (Permalink)

SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.