Recent Posts

Fire Damage Restoration

5/16/2022 (Permalink)

studs after sheetrock removal After removing all the smoke, soot, and damaged material only the studs remain and are now ready for reconstruction.

Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire and water damage restoration, removal of smoke odors, and deep-cleaning soot from walls, carpets, and upholstery.

We Can Help in the Aftermath of Fire Damage

Beyond just the fire damage, smoke and soot can be toxic, creating a hazardous situation. Even if a fire is contained in one area, smoke and soot can travel throughout a structure. Our professionals are highly-trained, with the experience, tools, and knowledge to clean up fire and smoke damage. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property. 

Get Back to Business Quickly After a Fire

As a business owner, you know that any disruption in business affects your bottom line. We have large loss teams that work alongside our local SERVPRO experts. These professionals understand your unique set of problems when faced with fire damage and can respond immediately to your call. Our goal is to help you get your business up and running again as soon as possible after a fire emergency.

Commercial Restoration and Cleaning Services

5/8/2022 (Permalink)

SERVPRO technician with flir camera SERVPRO uses the latest technology to detect moisture and keep it from spreading.

Whether your business or commercial property needs emergency restoration services or professional cleaning services, SERVPRO® professionals have the training and experience to handle any size project to get you back to business.  

Water damage to your industrial or commercial property can be particularly devastating. Not only is there the damage itself that needs to be repaired quickly, but there’s the disruption of your service to customers and employees, as well as the negative effect on revenue.

SERVPRO professionals are prepared to evaluate your water-damaged property. We want to help you understand the severity of the water damage to your commercial property so that you’re able to make the best decisions on moving forward with the restoration process.

Whether you’re dealing with minor water damage to your commercial property or a large loss event, we can develop a restoration plan to help ensure your property is clean, dry, and restored to its pre-damaged condition. Our customer-focused professionals will assess the water damage to your property. Then we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your business. Our top-notch people use only the most advanced equipment to detect hidden moisture and extract standing water.

We have more than 50 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your business is clean, dry, and restored to its pre-damaged condition.

COVID-19 Cleaning

5/8/2022 (Permalink)

SERVPRO technicians cleaning COVID19 Creating Healthy Spaces With a Higher Standard of Clean

When you see that a business has been Certified: SERVPRO® Cleaned, you can be confident it’s been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 50 years.

Creating Healthy Spaces With a Higher Standard of Clean

As we continue the battle against COVID-19, it’s important to feel confident that the place where we gather is clean and safe. SERVPRO knows that we all have a new sense of what it means to be clean, and that’s why we have the Certified: SERVPRO Cleaned program. When you see our CSC shield on the door of businesses in your community, you can be sure it’s a clean environment. This defensive and proactive pathogen cleaning program goes well beyond standard janitorial cleaning practices. SERVPRO is dedicated to inspiring confidence in communities across the country with Certified: SERVPRO Cleaned. With more than 50 years of experience in viral pathogen cleaning, you can trust us to bring a higher standard of cleanliness to your local businesses. This thorough deep COVID cleaning has 3 phases- we call them the “3 C’s”: 1) Consult2) Clean3) Certify Call us today for service at 903-238-8100.

SERVPRO Disaster Recovery

5/8/2022 (Permalink)

SERVPRO vehicles on the scene of a water loss The SERVPRO Disaster Recovery Team was called out overnight to handle a major three-story water loss at a university

After the water begins to recede and authorities determine it is safe for residents to return to their property, there are several steps that can be taken to prevent additional damage from occurring. SERVPRO® suggests the following steps to help minimize additional damage to your property while waiting for disaster professionals to arrive.

  • If the water has entered the structure through the flooding of a creek, stream, or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Throw away all foods—even canned goods—that have come into contact with floodwaters.
  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO’s Disaster Recovery Team mobilizes from across the country, as needed, to support large storm events. 

Water Damage your business? We Can Help

5/3/2022 (Permalink)

SERVPRO employee with water extractor Our SERVPRO technicians have the right equipment to handle any size of water loss to your home or business.

When you have water damage to your home, SERVPRO® will respond quickly to prevent further damage and begin the water repair and restoration process.

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate action is necessary to mitigate the damage. SERVPRO’s professionals specialize in repairing and restoring following residential water damage. 

If you’re a business owner, any kind of water damage to your facility needs to be remedied quickly with the least amount of downtime to your daily business functions. A call to SERVPRO will help you get water damage repaired and restored in order to minimize downtime and prevent loss of revenue.

Whatever size the water damage is to your business, we have the experience and equipment to deal with it. Our professionals will work closely with you and the other occupants of your building during the restoration process to have as little disruption as possible to your daily business activities.

Our customer-focused professionals will assess the water damage to your property. Then, we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your business. Our top-notch people use the most advanced equipment to detect hidden moisture and extract standing water.

We have more than 50 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry, and restored to its pre-damaged condition.

Why a Closed Door Can Save Lives During a Fire

5/3/2022 (Permalink)

burned door A Closed Door Can Save Lives During a Fire

Fire officials say that closing the door can be one of the most critical actions people can take to stop the spread and save lives when confronting a fire.  Closing doors can cut off the pump, slowly starving a fire of much of that fuel. It can also provide one of the most effective barriers to temporarily inhibit the spread of flames and smoke, giving firefighters crucial time to respond.

FSRI research on fire service horizontal ventilation began in 2008, and analyzed the effect of doors and windows on a fire’s spread. Bedrooms on the first and second floors of a home were tested during the scenario. Using thermal imaging cameras, researchers found that closed-door rooms on both floors during the fire’s spread had average temperatures of less than 100 degrees Fahrenheit versus 1000+ degrees in the open-door rooms.

The Close Before You Doze public fire safety education program comes because of over a decade of research conducted by UL’s Fire Safety Research Institute (FSRI). After proving that a closed-door could potentially save lives in a fire, FSRI has committed to sharing this finding with the world.

Practice, practice, practice… Families do the drill.

Put one adult in charge of sounding the smoke alarm and running the drill. Next, sound the smoke alarm, start the timer, and have everyone book it to the safety spot. Once everyone gets to the safety spot, stop the timer. If you all made it in under two minutes, you each get an imaginary gold medal.

Carpet and Upholstery Cleaning

5/3/2022 (Permalink)

SERVPRO employees cleaning carpet Carpet and Upholstery Cleaning

Your home’s carpets get the most use—and abuse—of any surface in your home. You can keep your carpet looking good for years with the carpet cleaning services of SERVPRO®.

A Trusted Name in Carpet Cleaning Services

A professional carpet and upholstery cleaner can remove deep-seated dirt and grime to keep your carpet and rugs looking their best and extend their lifespan. Even the most high-quality items can become soiled with dust, dirt, pet hair, and the daily traffic of family life. SERVPRO applies its more than 50 years of knowledge and experience in restoration to carpet and upholstery cleaning projects of all sizes. We use a variety of cleaning methods depending on your situation. Our goal is to clean carpets, rugs, and upholstery to your satisfaction to restore them to their original appearance. 

Why Choose SERVPRO for Carpet Cleaning?

Provide 24/7 Emergency Service

Should your carpets need cleaning due to an emergency, SERVPRO will respond quickly to lessen damage and avoid costly repairs. 

Highly Trained Technicians

Our professionals are trained to the highest standards and are backed by state-of-the-art equipment and more than 50 years of experience. 

#1 in the Cleanup and Restoration Industry

We’re a trusted leader in the restoration industry.

Does Your Longview Property Have Secondary Water Damage?

8/19/2021 (Permalink)

Secondary water damage inside home Have Water or Flood Damage? Call Us Today – (903) 238-8100

Any time you have water damage in your Longview home, there’s a strong chance that secondary damage could also pose a risk. From what this damage is to types of damage, including black mold, here are a few things you should know.

1. What It Is

A secondary type of damage is any damage that occurs as a result of damage related to the initial problem. For example, if a pipe breaks the carpet could get soaked. This is a primary damage. However if the soaked carpet is not dried and the sub-floor warps, the damage to the sub-floor would be considered secondary. Secondary damage usually occurs if the initial damage is extremely severe, incorrectly cleaned up, or damage that is not cleaned up in a timely manner.

2. Types of Damage

There are a few types of damage that often fall into the secondary category. These include warped wood, cracking in sheet-rock or plaster, peeling vinyl, cracked tile, water stains, black mold, and high humidity problems as excess water evaporates. If the water damage has created a weakness in the exterior of the home, such as the roof, you may also experience problems from high winds or additional weather.

3. What To Do

If your home has suffered any type of water damage it’s best to contact a water damage restoration service for help with cleanup and repairs. The professionals at SERVPRO of Longview act quickly, are trained in the proper cleanup procedures, and have the tools necessary to safely do the job. Correctly handling the situation can help you prevent additional secondary damages.

It’s important to remember that Secondary damage happens as a result of water damage. It can include things such as warped flooring or black mold. If you have water damage it’s important to call a restoration service, and make repairs as quickly as possible. Doing so can help you mitigate additional damages to your home.

How SERVPRO of Longview Can Use FLIR Cameras to Help You

8/16/2021 (Permalink)

SERVPRO employee using FLIR Camera Need Emergency Service? Call Us 24/7 – (903) 238-8100

Throughout the past century, Longview home and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. One of the best tools our SERVPRO of Longview team uses to assess water damage situations is the FLIR Camera.

  • How Does a FLIR (Infrared) Camera Work?

All objects emit infrared energy, known as a heat signature. An infrared camera (also known as a thermal imager) detects and measures the infrared energy of objects. The camera converts that infrared data into an electronic image that shows the apparent surface temperature of the object being measured.

An infrared camera contains an optical system that focuses infrared energy onto a special detector chip (sensor array) that contains thousands of detector pixels arranged in a grid.

Each pixel in the sensor array reacts to the infrared energy focused on it and produces an electronic signal. The camera processor takes the signal from each pixel and applies a mathematical calculation to it to create a color map of the apparent temperature of the object. Each temperature value is assigned a different color. The resulting matrix of colors is sent to memory and to the camera’s display as a temperature picture (thermal image) of that object.

Many infrared cameras also include a visible light camera that automatically captures a standard digital image with each pull of the trigger. By blending these images it is easier to correlate problem areas in your infrared image with the actual equipment or area you are inspecting.

Info from: https://www.fluke.com/en-us/learn/blog/thermal-imaging/how-infrared-cameras-work

  • How Does SERVPRO of Longview Use FLIR Imaging?

After a water damage incident, it can be difficult to see just how much area the water has affected with the naked eye. However, with a FLIR camera we can track moisture efficiently. Using the FLIR to detect subtle temperature differences, we then use a moisture meter and locate exactly where the damage is. These handheld tools are an incredible addition to keep the remediation process fast and efficient.  

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Does Your Longview Business Have Mold Damage?

8/14/2021 (Permalink)

mold damaged couch If your business has any mold or water damage, give the pros at SERVPRO of Longview a call at: (903) 238-8100

Discovering you have a mold problem can be a bit overwhelming at first. Before you give up and sell your company, hire a professional to assess the situation.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional in Longview, Texas to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 

Mycotoxins

Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees.

If your business has any mold or water damage, give the pros at SERVPRO of Longview a call at: (903) 238-8100