Recent Posts

Does Your Longview Property Have Secondary Water Damage?

8/19/2021 (Permalink)

Secondary water damage inside home Have Water or Flood Damage? Call Us Today – (903) 238-8100

Any time you have water damage in your Longview home, there’s a strong chance that secondary damage could also pose a risk. From what this damage is to types of damage, including black mold, here are a few things you should know.

1. What It Is

A secondary type of damage is any damage that occurs as a result of damage related to the initial problem. For example, if a pipe breaks the carpet could get soaked. This is a primary damage. However if the soaked carpet is not dried and the sub-floor warps, the damage to the sub-floor would be considered secondary. Secondary damage usually occurs if the initial damage is extremely severe, incorrectly cleaned up, or damage that is not cleaned up in a timely manner.

2. Types of Damage

There are a few types of damage that often fall into the secondary category. These include warped wood, cracking in sheet-rock or plaster, peeling vinyl, cracked tile, water stains, black mold, and high humidity problems as excess water evaporates. If the water damage has created a weakness in the exterior of the home, such as the roof, you may also experience problems from high winds or additional weather.

3. What To Do

If your home has suffered any type of water damage it’s best to contact a water damage restoration service for help with cleanup and repairs. The professionals at SERVPRO of Longview act quickly, are trained in the proper cleanup procedures, and have the tools necessary to safely do the job. Correctly handling the situation can help you prevent additional secondary damages.

It’s important to remember that Secondary damage happens as a result of water damage. It can include things such as warped flooring or black mold. If you have water damage it’s important to call a restoration service, and make repairs as quickly as possible. Doing so can help you mitigate additional damages to your home.

How SERVPRO of Longview Can Use FLIR Cameras to Help You

8/16/2021 (Permalink)

SERVPRO employee using FLIR Camera Need Emergency Service? Call Us 24/7 – (903) 238-8100

Throughout the past century, Longview home and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. One of the best tools our SERVPRO of Longview team uses to assess water damage situations is the FLIR Camera.

  • How Does a FLIR (Infrared) Camera Work?

All objects emit infrared energy, known as a heat signature. An infrared camera (also known as a thermal imager) detects and measures the infrared energy of objects. The camera converts that infrared data into an electronic image that shows the apparent surface temperature of the object being measured.

An infrared camera contains an optical system that focuses infrared energy onto a special detector chip (sensor array) that contains thousands of detector pixels arranged in a grid.

Each pixel in the sensor array reacts to the infrared energy focused on it and produces an electronic signal. The camera processor takes the signal from each pixel and applies a mathematical calculation to it to create a color map of the apparent temperature of the object. Each temperature value is assigned a different color. The resulting matrix of colors is sent to memory and to the camera’s display as a temperature picture (thermal image) of that object.

Many infrared cameras also include a visible light camera that automatically captures a standard digital image with each pull of the trigger. By blending these images it is easier to correlate problem areas in your infrared image with the actual equipment or area you are inspecting.

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  • How Does SERVPRO of Longview Use FLIR Imaging?

After a water damage incident, it can be difficult to see just how much area the water has affected with the naked eye. However, with a FLIR camera we can track moisture efficiently. Using the FLIR to detect subtle temperature differences, we then use a moisture meter and locate exactly where the damage is. These handheld tools are an incredible addition to keep the remediation process fast and efficient.  

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Does Your Longview Business Have Mold Damage?

8/14/2021 (Permalink)

mold damaged couch If your business has any mold or water damage, give the pros at SERVPRO of Longview a call at: (903) 238-8100

Discovering you have a mold problem can be a bit overwhelming at first. Before you give up and sell your company, hire a professional to assess the situation.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional in Longview, Texas to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 


Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees.

If your business has any mold or water damage, give the pros at SERVPRO of Longview a call at: (903) 238-8100

Fire Damage Prevention Tips For Air Conditioning Units

8/13/2021 (Permalink)

fire damaged home Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (903) 238-8100

Now that the summer heat is hitting its peak, most Texans are using their Air Conditioning units moe than ever. Using our air conditioning units is one daily routine that we should prepare for with the proper precautions. 

Like many household appliances, air conditioners have a risk of starting a fire.  They also cause a substantial amount of household fires during the summer.  Therefore, it is important to hire a certified professional to inspect and repair any issues with the unit before the warmer weather begins.  Below, we list a few preventative actions you can take to prevent fire damage in your Elkton home or facility due to an air conditioning unit.

  • Avoid using the AC unit at all hours of the day.  Overuse can cause the unit to overheat.  Therefore, turning off the unit when the temperature begins to cool down, or when you are not home is a smart and safe way to prevent the unit from heating up.
  • Regularly have your unit inspected and cleaned by a professional.  The unit should be checked for technical malfunctions as well as for dirt and debris that can build up and cause a fire hazard.  The filter in the unit should also be changed each month.
  • Flammable materials such as leaves should be cleared away from the unit.  The buildup on an AC unit can potentially cause fire damage.
  • If you have a window unit, make sure that rain will not drip onto the electrical components.  Extension cords should not be used for window units, since they can overheat.

SERVPRO of Longview provides complete fire restoration services to our local community.  We offer cleaning, smoke and soot removal, and full reconstruction services in addition to other fire damage needs.  Should your Gregg County property experience a fire due to an air conditioner disaster or other issue, our fire restoration professionals are always prepared to help restore your property!

Bonfire Safety Tips for the Summer

8/13/2021 (Permalink)

SERVPRO in front of fire If you experience any type of fire damage, our fire restoration professionals are here to help with our 24/7 emergency services.

SERVPRO of Longview hopes that everyone is enjoying the summer season, which is a great time to enjoy the warm days and cool nights with friends and family.  One popular way to do just that, is with a bonfire. We would like to remind you to always follow the proper safety precautions when participating in a bonfire, so that you can remain safe.

  • Never light a bonfire during high winds that can cause the flames to spread onto a roof or other structure.
  • Fires should be watched at all times, and children should be kept away from the flames.
  • A hose or other source of water should be stored nearby in the event of an emergency.
  • Flammable chemicals should never be burned, including products such as hairspray or paint.  These chemicals can create an uncontrollable fire quickly in addition to causing toxic fumes.
  • Gradually add what you are burning; do not add everything all at once as this can cause a sudden large flame.
  • Before walking away from your bonfire, pour water over the flamed area and brush the ashes around the pit with a tool such as a shovel to ensure that they will not pose a risk.

Bonfires can be a fun but dangerous event when it comes to you and your home.  We hope you will follow these safety tips in order to keep everyone safe during this fall season.  If you experience any type of fire damage, our fire restoration professionals are here to help with our 24/7 emergency services.  In addition to fire restoration, SERVPRO of Longview is proud to service our local area for water damage, mold remediation, general cleaning, and more!  For more information, give us a call today at (903) 238-8100.

Faster to anysize disaster

8/2/2021 (Permalink)

SERVPRO Disaster Recovery Fleet in Front of Structure SERVPRO is Faster to Anysize Disaster anywhere in the Longview/Kilgore area with 24/7/365 Emergency Service!

24 Hour Emergency Service

 Flooding and water emergencies don’t wait for regular business hours. Many of our satisfied clients will tell you that. Storms don't take holidays off and neither do we. Here at SERVPRO of Longview, we pride ourselves on truly being faster to any size disaster. We are available 24 hours a day, 7 days a week, 365 days a year. When severe weather strikes in East Texas it doesn't just bring rain. Trees, sleet, and hail are all part of East Texas weather. Let us help you with your fire or water damage restoration emergency and we promise you won't regret it. Your home truly will be "Like it never even happened."

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately.

How Mold Can Affect Your Longview Business

8/1/2021 (Permalink)

Ceiling mold damage If you discover significant mold growth in your Longview business, contact the pros at (903) 238-8100.

Interrupting business, risking the health of employees and patrons, and threatening the structural integrity of the building, mold in the workplace is nothing short of a nightmare.

The Occupational Safety and Health Administration details the impact of mold in their article, “Guide to Mold in the Workplace”. They assert that mold can grow on “virtually any substance”. All that’s needed for mold to grow and thrive is moisture, oxygen, and a food source. OSHA also emphasizes that mold growth indoors should be avoided at all costs. Therefore, it is important to be aware of the most common areas in which mold can grow in businesses so that you can know where to look, allowing you to catch it before it grows into a more dangerous problem.

  1. Windows and Doors

Windows and doors are susceptible to mold growth, as moisture and warm, humid air from outside can easily sneak into your business through these entrances. On rainy days or days when condensation is present, monitor windows and doors for accumulating moisture. If you notice an abundance of moisture, be sure to dry it quickly in order to prevent a buildup.

  1. HVAC and AC Units

Heating, ventilating, and air conditioning (HVAC) units and air conditioning units are common in a variety of different kinds of commercial businesses. The units require regular and proper maintenance to prevent them from malfunctioning, which can have many negative consequences to your business. A malfunctioning HVAC or AC unit can lead to increased humidity and leaking, which both perpetuate mold growth. Luckily, with regular maintenance, this is easy to prevent. Be sure to also change your unit’s filters and clean its drip pan regularly to keep it from becoming obstructed. At the first sign of a leak, call a professional for help to avoid mold growth. It may be beneficial to also seek the help of a certified commercial mold inspector if you suspect that mold growth has already taken place. Be sure to also read about our Commercial Mold Remediation services, as well as our HVAC Cleaning Services.

  1. Employee Areas

While they’re not usually on display in a commercial business, employee areas such as kitchens and bathrooms can be hotspots for mold growth. These areas often contain sinks, drains, and toilets, which are all susceptible to moisture accumulation and mold if excess moisture goes unnoticed. The best way to prevent mold growth in employee areas is to clean and inspect them frequently, as well as keep an eye out for early signs of mold growth.

Remember: It Can Happen Anywhere

The aforementioned areas in commercial businesses are especially at risk for mold growth, but it’s important to remember the OSHA’s warning that mold can grow on “virtually any substance” and can therefore be found anywhere. When going about business as usual, pay close attention to any areas of your business dealing with water, including plumbing, pipes, faucets, and drains, for leaks or buildups of moisture. If any areas of your Lufkin business have experienced leaks in the past, be sure to add them to your list of high-risk mold growth spots and inspect them for leaks often.

Call SERVPRO of Longview for Your Business’ Mold Remediation Needs

If you discover significant mold growth in your Longview business, contact the pros at (903) 238-8100. We are commercial mold remediation professionals, who are committed to reducing the disruption to your business as best we can so that you can continue working as usual, making it “Like it never even happened.” For more information about our Mold Remediation Process, click here.

Can I repair water damage to my laminate flooring?

7/31/2021 (Permalink)

water damaged laminate flooring Repairing water damaged laminate flooring

Laminate Flooring

According to Flooring America, laminate flooring has four layers: a cushioned bottom layer, a fiberboard core that is similar to particle board, a design layer above the core that gives your floor its color, and a top coating of aluminum oxide, known as the wear layer, which provides protection from fading, stains, and burns. The wear layer is constructed to protect against minor spilled water on a laminate floor as long as the spill is wiped up promptly.

How Damage Occurs

A laminate floor will not be damaged as long as it is not saturated with water. If you have a spill, it is best to promptly pat it dry with a sponge or a towel. It's when you have a large spill or a flood that the laminate flooring becomes saturated with water and damage occurs. Laminate flooring water damage pictures will show that damaged floors can swell, bend, buckle and crack.

What to Do

If your floor shows signs of water damage, there is little to do except replace the affected floorboards. Once the boards are water damaged, they can't be sanded or fixed in any other way. Even when the surface appears dry, the boards can still hold enough water that your laminate floor is bubbling at the seams. If the planks get so wet that they swell up, they will need to be replaced.

If you have Water or Flood Damage?
Call Us Today – (903) 238-8100

Use Sandbags to Help Fight Flooding

7/31/2021 (Permalink)

Flood water pouring in door of home Use sandbags to help prevent rising water from getting into Kilgore, Texas your home or business.

Flooding is the most common natural disaster in the United States. It can occur anywhere and at any time, not only near rivers and creeks but also after hurricanes or other heavy rainfall.

Sandbagging is a flood prevention technique that has been around for centuries. You can build a barrier with sandbags to help divert and stop water from getting inside vulnerable doors and around foundations. Sandbagging can be done with traditional sandbags, the most recognizable of which is burlap. There are also other products on the market, such as self-inflating bags, which act as flood barriers that are easier to maneuver, lift and place. Regardless of the type of bag you use, the same tips and techniques for placement apply.

The use of sandbags is a simple, but effective way to prevent or reduce flood water damage. Properly filled and placed sandbags can act as a barrier to divert moving water around, instead of through, buildings. Sandbag construction does not guarantee a water-tight seal but is satisfactory for use in most situations. Sandbags are also used successfully to prevent overtopping of streams with levees, and for training, current flows to specific areas.

Sandbag barriers can easily be constructed by two people, as most individuals have the physical capability to carry or drag a sandbag weighing approximately 30 pounds. Filling sandbags is a two-person operation and both people should be wearing gloves to protect their hands. Bags should be filled between one-third (1/3) to one-half (1/2) of their capacity. This keeps the bag from getting too heavy and permits the bags to be stacked with a good seal. Make sure to place the sandbags outside and against the doors where water enters your home.

Need Emergency Service? Call SERVPRO of Longview 24/7 – (903) 238-8100

Is Your Longview Home Storm Weather Ready?

7/26/2021 (Permalink)

Unhappy Homeowners inspect their flood damaged home Unhappy Homeowners inspect their flood-damaged home

While Summer here in East Texas brings us lots of sunshine and pleasantly warm weather, it also gives us a fair share of storms. With storm season going all the way through late November, it's important to get your property prepared. 

Here are a few tips to make your property more secure during a storm:

Get your roof and foundation checked out. Are there any cracks in your roof? If so, call a professional to have it repaired ASAP.

Remove any tree branches that pose risk to breaking a window, for example. Getting a tree trimming before the summer storm season begins is a wise idea.

Invest in storm windows.

Bring all patio furniture, grills, etc. indoors before the storm hits.

Tightly secure outdoor items you cannot bring indoors.

Bring potted plants inside until the storm passes over.

If you have a garage, park your vehicle inside it before the storm hits.

If you must evacuate due to the storm, secure and board up windows.

We hope you find these tips helpful and wish you an enjoyable and safe summer!

SERVPRO of Longview is a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke, or water damage. We also mitigate mold & mildew, and biohazards from your home or business. Call us 24/7 at (903) 238-8100 and let us help make it "Like it never even happened."