Recent Posts

Storm Safety in Gregg County

8/21/2020 (Permalink)

A large lightning storm moving into a city. Protect yourself from the potential dangers of storms.

Summertime is a great time to enjoy the great outdoors, but when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Know your options for shelter. When you are made aware of a severe weather scenario and are safely at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

The Toll of a Fire in Your Kilgore, TX Home

8/21/2020 (Permalink)

An old home that is completely engulfed in flames. The devastation of a fire is immense.

The devastation of a fire is one that few people can adequately prepare mentally for. If you are only going to do one element of fire preparedness, you should certainly plan your home’s evacuation routes and do regular drills with your family. However, we recommend taking it a step further and making sure you are prepared for the aftermath, as well.

The recovery and restoration process following a fire can be extremely stressful, but knowing how to handle it can go a long way in reducing your feelings of overwhelm and frustration.

Make Sure You Are Prepared for the Aftermath of a Fire

Prepare yourself for what to expect. While all fires will cause unique sets of damage to your home that are impossible to predict, understanding a general idea of what fire damage entails can go a long way. Not only will there be charred spots that have come into contact with flames, but smoke and soot damage can become widespread as it travels through the air of the home.

Wait to enter your home. Safety always comes first for any emergency action plan, even in the aftermath of a disaster. Always confer with officials regarding when it is safe to go back inside your home, and follow their guidelines for re-entry when you do. Fires can cause hidden structural damage that can be extremely hazardous if you are not aware of them.

Contact your insurance company. You will want to prioritize filing your fire damage claim as quickly as possible so you can receive compensation for the damages caused. Every insurance company is different in how they handle this, so contact yours quickly so there is no confusion about the process.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. Prioritizing your emotional and mental well-being after a house fire is important to the healing process, and when you do not have to worry about restoration, that is much easier to do. Work with a company that you can put your faith into so you can gain peace of mind that your home is being restored well.

Call us any time or day, (903) 283-8100.

Old Appliances and water Damage

8/20/2020 (Permalink)

A washing machine that is leaking into a large room. When did you last check the health of your washer?

The East Texas Area is surrounded by different bodies of water and heavy rains can cause huge issues for your home. But, sometimes, the worst water loss issues in your home come from inside. An old or aging dishwasher or washing machine can cause massive damage in a short amount of time, leaving your home in a damp state.

Like all things, appliances have a finite lifespan. As frustrating as it is to have to replace one, for majority of their use, they function as a convince on our lives. So just as you might see a doctor once or twice a year for a routine visit, so should you have your appliances regularly service. Regular service and maintenance can prevent threats to your home, but even still hoses become disconnected, and seals wear out inside of the appliance itself. When these situations occur, high volumes of water could end up in the affected areas and require you to seek…..

From the moment that our experienced SERVPRO of Longview professionals get the call, we respond quickly. We understand that the longer water soaks into construction materials, the more irreparable damage that occurs. Once we arrive, we assure that water to the appliance has gotten stopped and assess the full scope of the damage that our team faces in a thorough inspection.

Extraction begins shortly after that with the use of various sump pumps and wet-vacs. Larger pools of water damage could require the use of truck-mounted pumps from our SERVPRO fleet. Once the water has gotten removed from the floors, we set out to thoroughly dry the area, clean it, and deodorize.

Flood Water Damage and Safety

8/17/2020 (Permalink)

Flood water damage to the interior of a person's home. Never underestimate the power of water.

As Summer rolls along in East Texas and storm season continues, your Longview property could become victim to a flood. In the case of a flood or water damage event to your property, you need to call SERVPRO of Longview to start restoration work as soon as possible. The quicker we get out to your property the higher the chance that we will be able to restore and save more elements of the damage.

Of course, when things go wrong safety needs to be everyone’s top concern and our highly trained restoration technicians are no different. 

If electrical sockets were submerged, they need to be replaced. Even if they were only submerged for a short time this will need to be done. If the electrical sockets have stayed submerged it is unsafe to get into the water even if your power is out. It is generally recommended not to go into the water until the electrical meter has been removed from its socket. This ensures that the home is disconnected from the grid. 

Another safety issue with storm floods is the presence of various contaminants. Bacteria, viruses, mold, even feces can hitch a free ride onto the water coming into your home. That level of soil is why it is designated as category 2 water by our industry. Between our process of extraction and the application of an EPA registered disinfectant our technicians minimize the risk of pathogens during the restoration process. Since the air movers we set can aerosolize any remaining contaminants when there are particular health concerns, or a customer requests it we also can place a HEPA grade air filtration device to further protect our customers. 

If you experience any storm flooding or are concerned about it, give us a call today at (903) 283-8100 and we would be happy to help.

What A SERVPRO of Longview Rebuild Can Do For You

8/14/2020 (Permalink)

A home in the middle of a complete rebuild. Down to the studs, we've got you covered!

The damage has been contained, the restoration crew has packed up, and the house is quiet again. You make your way to the site of the damage and you are confronted with the remains of what was your home. You are grateful for the men and women of SERVPRO of Longview’s emergency response team, but who is going to put your house back together? Where do you begin? Who can you call?

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Longview can step in and save you time, money, and the headaches of taking on a construction job on your own.

What makes SERVPRO of Longview’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Longview. 

Call the experts of SERVPRO of Longview and watch the damage to your home disappear “Like it never even happened.”  

SERVPRO of Longview Document Restoration

8/14/2020 (Permalink)

A SERVPRO document restoration graphic featuring an old document and the SERVPRO house logo. Trust the SERVPRO professionals!

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Need your valuable documents restored? Call Today - 903-283-8100

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

The Importance of Staying off Flooded Roads in Gregg County, Texas

8/13/2020 (Permalink)

A truck overcome by flooded roads. Don't make a mistake that can take your life.

It can be frustrating to be stuck inside your house when it’s flooding in East Texas, but it is important that you avoid driving in this situation. A flooded street may seem easy to handle, but it can be a risk to your safety. The following are just a few reasons why it is best to stay off the roads during a severe storm.

One reason to avoid flooded roads is that it can cause serious damage to your vehicle. Your car is not made to be driven in water, so it does not have the necessary equipment to protect it. If water enters your engine, it can cause it to stop functioning correctly and leave you with massive repair bills. Areas of your car may rust, and electronic components can be ruined.

Even if you think the road looks safe, there might be something lurking beneath the water’s surface. A flooded street may be hiding potholes, tree branches and debris from the storm. Any of these could damage your car and make it more difficult for you to drive safely.

Whether you have been driving for a few years or a few decades, you cannot be prepared for everything. Even a long history of driving experience is not enough to keep you safe during a flood. Moving water in a flooded street can easily sweep your car away and create an incredibly dangerous situation. Just a few inches of water can cause you to hydroplane and result in a crash.

One of the best travel tips for driving during a flood is simply not to do it. Stay put if possible and, once the water has receded, you can find a more comfortable place to stay while an emergency restoration company performs any necessary repairs on your damaged home.

The Fire Damage Restoration Process from SERVPRO of Longview

8/13/2020 (Permalink)

A before and after scene of a kitchen after a fire. The fire restoration difference.

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Longview frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO Of Longview for Cleanup and Restoration.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Longview highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health effects. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Longview recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO Of Longview for Cleanup and Restoration. Call (860) 216-2785.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Longview also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

SERVPRO of Longview is on Facebook!

8/5/2020 (Permalink)

The facebook wordmark on a blue background. Like and follow us on Facebook!

Have you visited our Facebook page? If not, you should drop a follow on Facebook!

SERVPRO of Longview’s Facebook is a great and easy way to keep up to date with all of our events, reviews of our service from real customers, and is a great way to reach out to us.

If you're still deciding on if we're the best choice for your situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Longview Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Family Fire Escape Plan for Gregg County Texas

8/5/2020 (Permalink)

An escape plan diagram of exiting a home. Every family should have an escape plan!

Every family needs a fire escape plan, and parents should teach kids safety measures. Be sure to schedule regular drills to make sure kids know how to escape from a home fire.

Make an Escape Plan

The most important fire safety measure is an escape plan. This plan should cover:

  • Primary and secondary routes
  • Kid-safe strategies
  • A meeting point outside

Parents and kids should practice using all escape routes. Kids should know where to go and what to do in the event of a fire.

Bed Rolls

If a child is awoken by a fire alarm, they should know to roll over rather than sit upright. Have kids practice:

  • Rolling over in bed
  • Keeping their heads low and facing down toward the floor
  • Putting a hand down
  • Sliding out of bed onto the floor

You may want to sound a fire alarm during drills. Rolling out of bed can limit exposure to heat and smoke.

Fire Crawls

Heat and smoke rise during a fire. Crawling will keep kids in the coolest area with access to the clearest air. There are several types of kids safety fire crawls:

  • Crawling on all fours
  • Crawling on all fours with flat forearms
  • Crawling with legs flat on the floor

These methods can help kids escape a home fire. Practice crawls during drills.

How to Check Doors

Opening a door during a fire without checking can result in burns or sudden ignition. Checking a door involves:

  • Pressing a door with the back of a hand
  • Leaving hot doors closed
  • Cracking open cool or slightly warm doors
  • Proceeding if clear and re-closing doors

These fire escape methods are useful for children and adults. Keep in mind that regular drills are necessary for all family members.

After ensuring kids safety, homeowners may be faced with severe damage to a home in Gregg County. A damage mitigation and restoration service can make it possible for a family to return home as soon as possible.